Testimonials

Hear what some of our very pleased customers had to say about their experience with The Ugly Duck!

QUACK!!!

We just want to say thank you for the wonderful service and high quality products we received from you. 

 

We are remodeling our bathroom and had looked all over for a vanity and were so disappointed with such high prices for pressed board products that were available in all the places we looked., And that was many well known places!  We came to the Ugly Duck and found a wood vanity and the price was so much lower.  In fact it enabled us to get a matching mirror/medicine chest and over the toilet cabinet, both of equal quality. 

Your variety, quality and prices were such a welcome surprise to us and will be the first place we look if doing other remodeling.

 

Bill was a wonderful salesman, who many could use as a model for sales.  He was not pushy, very friendly and honest.  In this day and age after dealing with many other sales people looking for materials in this remodel, we found him to be refreshing.  He is a hard worker and knows his stuff also.

 

We couldn't be happier.  The cabinets are beautiful and that granite counter top for it is beautiful.  We never thought we could afford granite until we found the Ugly Duck and saw that one on the demo.

 

Thank you,

Chuck and Julene

Spokane Valley

This letter is in reference to the wonderful customer service that has been provided to us by one of your employees, Pavel K.  My husband and I are in the middle of building a new home.  We have purchased our exterior and interior doors from the Ugly Duck.  In the past we have found that the service, quality of product, and price of the Ugly Duck are better than the competition.  While working with Pavel, we were always greeted with appreciation for our patronage.  Pavel does a great job in asking the right questions.  Pavel is friendly and prompt when responding.  He is also very knowledgeable.  As an example, we had a vision of what we wanted our front door to look like.  We could not find anything anywhere that we liked.  Pavel worked with us.  He helped us pick out the door and side light glass and the door product and style.  The door that the Ugly Duck built for us is absolutely beautiful.  We truly appreciate the help and support that Pavel has provided to us.  He is truly a valuable asset to your organization.  

 

Sincerely,

Mark and Lori V.

The Ugly Duck has been our go to place for interior wood doors and finishing woods, since 2010.

 

Always a reasonable price and huge selection of quality doors.  Staff is always readily available and helpful.  Pavel  recently assisted us with the purchase of a beautiful mahogany solid wood front door.  Pavel was friendly, helpful and knowledgeable about the doors and how to apply the finishes.  We highly recommend The Ugly Duck. 

 

J & S Kibby

Hayden, ID

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